Patient portals, online bill pay, or patient exchanges are different names for the same service. Our online bill payment service enables our clients to accept payments from their patients 24 hours a day, 7 days a week. They offer patients a safe and secure method to conveniently pay their bills.
Our portal accepts credit and debit cards, personal checks, and allows for automatic recurring payment plans. Portals are secure and encrypted, and payments rely on electronic fund transfers, which becomes available faster and with fewer errors.
MBR’s merchant bank insists that 42% of all online payments are received after business hours or on weekends. Industry standards claim that online bill pay can reduce A/R by 35%! Our service reduce costs associated with patient statements in both volume and postage.
We negotiated special introductory rates with our payment processor for our clients at less than the going rate until the end of 2011. Our clients have their own personalized website to accept payments.
Being the internet is a preferred method of payment for many individuals, why should a patient be confined to paying their bill during normal business hours anymore? Better yet why wouldn’t a practice want to accept payments all day long, every day?